We have been looking at getting a new firewall/security appliance and this fortigate 200a from fortiwall.com looks promising and seems to have great reviews …. but…. nobody answers there phone from the number listed on there website and I have left 2 messages.
Perhaps someone can make another recommendation ?
nm they called 20 mins after posting this… someone who reads has connections there. Massive hookup. =P
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You would think with a $3,500 price tag you could get some customer service with it. I hate the lack of customer service on the internet. I guess from being a bartender through college I am a firm believer in it.
I hate the fact that there is no customer service on the internet. I guess from bartending through college I am a firm believer in it. You would think with a $3,500 price tag it would come with some.
Have you tried going directly to the manufacturer? http://www.fortinet.com/contact/
It appears fortiwall is just one of their resellers, with a sneakily similar name.
Have you tried going directly to the manufacturer? http://www.fortinet.com/contact/
It appears fortiwall is one of their resellers with a sneakily similar name.
I used to be a network admin and we used SonicWall as our firewall. Really easy to configure and the uptime was excellent.
http://www.sonicwall.com/us/
Go to fortinet.com and find a partner in their list that knows how to answer their phone.
Check out F5. their BigIP stuff is prett solid.
http://www.f5.com/products/big-ip/
We have used (for hosting)
Citrix (Good but a pain to configure)
Sonicwall (Also Good but still a pain to configure — not as bad a citrix)
For internal/office use (webfiltering, etc.) I looked at:
Astaro
Barracuda
St Bernard
And ended up using:
Cymphonix (Best value/bang for buck)