So I am here at Defcon in Las Vegas and today I wake up to 4 voice messages from people who say they got emails from adcenter saying their account was going to be suspended if they did not improve their keyword list. It was a little confusing trying to hear them. Then I log into my email (tunneled through ssh + ssl (I am at defcon after all)) and evidently people think I work for Microsoft because there were 19 LITERALLY 19 different people that forwarded me the email that they got from Microsoft Adcenter and this time I could read it for myself. Basically it says that you need to improve the relavency of your keyword list or your account will be suspended.
Yes… I got one of these emails also.
Here is what sucks. I have an Apple Powerbook which has no browser that Adcenter Supports right now.
I am at conferences until NEXT THURSDAY.
Adcenter says I have 24 hours to comply before the suspension will happen…
So for now I guess I just have to suspend my whole adcenter account.
> Dear Microsoft adCenter Advertiser,
>
> It’s a top priority for us to ensure that the MSN Search audience
> receives the highest quality and most relevant results for their
> searches. This means that ads need to be applicable to the keywords
> that support them. Unfortunately, the ads you are currently running
> do not follow this principle, and in fact run counter to our
> guidelines.
>
> As a result, we request that you remove all keywords with low/no
> relevance from your campaigns immediately.
>
> You have 24 hours from receiving this mail to remove your ads.
> After 24 hours, your account will be suspended. This may or may not
> include the suspension of both relevant and irrelevant traffic.
> This situation is unfortunate; however, it’s imperative to the
> credibility of Microsoft adCenter in the search engine marketplace.
>
> If you have any specific questions, please contact adCenter Support.
>
> Sincerely,
>
> Microsoft adCenter Team
>
> Please do not reply to this e-mail. It is automated and your
> response will not be received by live person. For assistance,
> contact Microsoft adCenter customer support.
>
> Microsoft respects your privacy. To learn more, please read our
> online Privacy Statement. http://privacy.microsoft.com/en-us/
> default.aspx
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I think this just shows how bad Microsofts technical ability is. Evidently they are saying, “we cant figure out how to do what google and yahoo do so we are just going to ban you for making us look stupid”.
I got the same email as all these other people did. Here is the funny part - I only used Microsofts sugestion tool to find my keywords….
Load adcenter in Firefox on the Mac. MSN updated recently and it works now. Does for me anyway.
Time to get bootcamp on that Mac
On a serious note, I would call your ad rep and say WTF?
The good news is that AdCenter will finally support Firefox after the upgrade this weekend… something they should have planned when AdCenter was still a thought cloud.
Haven’t heard of this before. Dude, copy/paste the email into a post!
The more I deal with Yahoo and MSN, both on the publishing and ad buying ends, the clearer it becomes to me that Google really knows what they are doing.
Flock on OSX works with AdCenter.
Maybe it’s just me but I would think just getting into the game they would want to be a little nicer then everyone else.
Nicely said Ray! 24 hours to comply does seem a little harsh
so everybody got email from adcenter..
thanks god i’m not their member
“…emails from adcenter saying there account..:”
It’s “their account”, not “there”
What?! Microsoft rocks! This is the most strategic move they have done yet. It is deliberate, and nothing short of brilliant!
Hey Shoe… I’m surrpised that nobody has caught the spelling error in your title. I think you meant to write “Threats” instead of “Theats.”
it does work for everything but adding keywords… for now
thank!
Thanks KD
Thats what I get for powerblogging between defcon sessions
posted from my phone…. sucked to copy and paste hope it looks ok. I will try to fix formating later
Ya, because “Adcenter Threats To Suspend Accounts” sounds so much better than “Adcenter Threatens To Suspend Accounts”
[...] Now Shoemoney, who’s quite the traveler these days, can’t get to his account in time to ‘improve’ the ads. I would venture to guess he’s not the only one, considering [...]
Glad someone else pointed out that retardo-correction.
OMG that sucks Shoe! I know people who don’t even check their email every 24 hours, let alone check it AND have time to make a major adjustment in time.
So, they want to slow down their revenue.
Not too smart move since it’s probably still too low in comparison to Google’s or Yahoo’s.
It won’t work for them, until they change their policy.
You think maybe they just sent that notice out to anyone with a large number of keywords? I wonder how they decided that they weren’t relevant enough.